Privacy Policy

Last updated: August 8, 2026

CustomerTab (“we,” “us”) provides invoicing software for service businesses at customertab.com. This policy explains what we collect, why, and your choices.

What we collect

• Account information — your name, email address, password (stored as a salted hash, never in plain text), and business details you enter (business name, address, phone).
• Your business data — customers, services, invoices, and payment records you create in the product. This data belongs to you.
• Billing information — subscription payments are processed by Stripe. We never see or store full card numbers.
• Usage and log data — IP addresses and request logs kept for security, fraud prevention, and debugging.

How we use it

• To run the service: sending invoices, reminders, and receipts on your behalf to the customers you specify.
• To bill your subscription through Stripe.
• To send you operational emails (invoice delivery status, overdue alerts, password resets).
• To protect the service (rate limiting, abuse and fraud prevention).

We do not sell your data or your customers' data, and we do not use it for advertising.

Sharing

We share data only with the service providers needed to run CustomerTab: Amazon Web Services (hosting and email delivery) and Stripe (payments). Each business's data is isolated — one business can never see another's customers or invoices. We may disclose data if required by law.

Your customers' data

When you add customers and send them invoices, you are responsible for having a lawful basis to use their contact details. We process that data only on your instructions, to deliver invoices, reminders, and receipts.

Retention and deletion

Your data is retained while your account is active. You can export all of your data at any time from Settings, and you can permanently delete your business account (including all customers, invoices, and history) from Settings → Account. Backups age out automatically.

Security

Data is encrypted in transit (TLS) and at rest. Passwords are hashed with PBKDF2. See our Security page for details.

Children

CustomerTab is a business tool and is not directed at anyone under 16.

Changes

We'll post any material changes to this policy on this page and update the date above.

Contact

Questions or data requests: support@customertab.com